We strive to make your experience as convenient as possible, and we understand that you may no longer wish to receive SMS notifications. To stop receiving text messages from us, please follow the simple instructions below.
The quickest and easiest way to unsubscribe is by sending a reply to any SMS you’ve received from us. To opt-out:
Note: You can re-subscribe at any time by visiting our website and opting back in.
If you're unable to unsubscribe via SMS or prefer using email, you can opt-out by following these steps:
If you have an account on our website, you can also manage your SMS preferences through your account settings:
If you experience any difficulties or require assistance, our customer support team is here to help. You can contact us at +44 121 468 3495 or email us at [email protected] with your request to unsubscribe from SMS notifications. Please include your mobile number, and we will promptly process your request.
Q: What happens after I unsubscribe?
A: Once you unsubscribe, you will no longer receive SMS notifications from us. You will receive a confirmation message to verify that your request was successfully processed.
Q: Can I resubscribe later?
A: Yes, if you wish to start receiving SMS notifications again, simply visit our website and re-opt-in using the available subscription form.
Q: Will I be charged for unsubscribing?
A: We do not charge you for unsubscribing, but standard message and data rates from your carrier may apply for the messages sent during the process.
Q: I tried to unsubscribe, but I’m still receiving messages. What should I do?
A: If you’ve already sent STOP or UNSUBSCRIBE but continue to receive messages, please contact our customer support team at [email protected]/+44 121 468 3495, and we’ll resolve the issue as soon as possible.
We value your privacy and want to ensure you only receive the communications that matter to you. Thank you for using our service!